/* Domoserwis Okno SOS — lightweight, private, non-blocking assistant */
:root {
    --da-sos-bg: #fffdf9;
    --da-sos-surface: #ffffff;
    --da-sos-text: #24312c;
    --da-sos-muted: #66716c;
    --da-sos-border: #e8e1d7;
    --da-sos-accent: #7a5d3a;
    --da-sos-accent-dark: #5d452b;
    --da-sos-soft: #f4ede3;
    --da-sos-good: #1e8b57;
    --da-sos-shadow: 0 22px 70px rgba(36, 49, 44, .20), 0 5px 18px rgba(36, 49, 44, .10);
}

.da-sos,
.da-sos * {
    box-sizing: border-box;
}

.da-sos {
    position: fixed;
    right: 18px;
    bottom: 86px;
    z-index: 2147482000;
    font-family: inherit;
    color: var(--da-sos-text);
    line-height: 1.35;
}

.da-sos-launcher {
    display: inline-flex;
    align-items: center;
    gap: 9px;
    min-height: 52px;
    padding: 10px 15px 10px 11px;
    border: 1px solid rgba(122, 93, 58, .24);
    border-radius: 999px;
    background: var(--da-sos-surface);
    color: var(--da-sos-text);
    box-shadow: 0 10px 32px rgba(36, 49, 44, .18);
    cursor: pointer;
    font: inherit;
    font-weight: 700;
    transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
}

.da-sos-launcher:hover,
.da-sos-launcher:focus-visible {
    transform: translateY(-2px);
    border-color: rgba(122, 93, 58, .55);
    box-shadow: 0 14px 38px rgba(36, 49, 44, .24);
    outline: none;
}

.da-sos-launcher-icon {
    display: grid;
    place-items: center;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    background: var(--da-sos-soft);
    font-size: 20px;
}

.da-sos-launcher-text small {
    display: block;
    margin-top: 1px;
    color: var(--da-sos-muted);
    font-size: 11px;
    font-weight: 600;
}

.da-sos-teaser {
    position: absolute;
    right: 0;
    bottom: 66px;
    width: min(340px, calc(100vw - 30px));
    padding: 15px 42px 15px 16px;
    border: 1px solid var(--da-sos-border);
    border-radius: 18px;
    background: var(--da-sos-surface);
    box-shadow: var(--da-sos-shadow);
    opacity: 0;
    visibility: hidden;
    transform: translateY(10px) scale(.98);
    transition: opacity .22s ease, transform .22s ease, visibility .22s ease;
}

.da-sos-teaser.is-visible {
    opacity: 1;
    visibility: visible;
    transform: translateY(0) scale(1);
}

.da-sos-teaser strong {
    display: block;
    margin-bottom: 4px;
    font-size: 16px;
}

.da-sos-teaser span {
    display: block;
    color: var(--da-sos-muted);
    font-size: 13px;
}

.da-sos-teaser-button {
    margin-top: 10px;
    padding: 0;
    border: 0;
    background: none;
    color: var(--da-sos-accent-dark);
    font: inherit;
    font-size: 13px;
    font-weight: 800;
    text-decoration: underline;
    text-underline-offset: 3px;
    cursor: pointer;
}

.da-sos-teaser-close,
.da-sos-close {
    display: grid;
    place-items: center;
    border: 0;
    border-radius: 50%;
    background: transparent;
    color: var(--da-sos-muted);
    cursor: pointer;
    font: inherit;
}

.da-sos-teaser-close {
    position: absolute;
    top: 9px;
    right: 9px;
    width: 30px;
    height: 30px;
}

.da-sos-panel {
    position: absolute;
    right: 0;
    bottom: 66px;
    width: min(420px, calc(100vw - 28px));
    max-height: min(680px, calc(100vh - 125px));
    overflow: hidden;
    border: 1px solid var(--da-sos-border);
    border-radius: 22px;
    background: var(--da-sos-bg);
    box-shadow: var(--da-sos-shadow);
    opacity: 0;
    visibility: hidden;
    transform: translateY(14px) scale(.98);
    transition: opacity .22s ease, transform .22s ease, visibility .22s ease;
}

.da-sos-panel.is-open {
    opacity: 1;
    visibility: visible;
    transform: translateY(0) scale(1);
}

.da-sos-panel-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 16px 16px 13px;
    border-bottom: 1px solid var(--da-sos-border);
    background: rgba(255,255,255,.82);
    backdrop-filter: blur(8px);
}

.da-sos-brand {
    display: flex;
    align-items: center;
    gap: 10px;
}

.da-sos-brand-icon {
    display: grid;
    place-items: center;
    width: 38px;
    height: 38px;
    border-radius: 12px;
    background: var(--da-sos-soft);
    font-size: 21px;
}

.da-sos-brand strong {
    display: block;
    font-size: 16px;
}

.da-sos-brand small {
    display: block;
    margin-top: 1px;
    color: var(--da-sos-muted);
    font-size: 11px;
}

.da-sos-close {
    flex: 0 0 auto;
    width: 36px;
    height: 36px;
    background: #f4f2ee;
    font-size: 20px;
}

.da-sos-close:hover,
.da-sos-close:focus-visible,
.da-sos-teaser-close:hover,
.da-sos-teaser-close:focus-visible {
    background: #ece8e1;
    color: var(--da-sos-text);
    outline: none;
}

.da-sos-progress {
    height: 4px;
    background: #ece6dd;
}

.da-sos-progress > i {
    display: block;
    height: 100%;
    width: 25%;
    background: linear-gradient(90deg, var(--da-sos-accent), #aa8357);
    transition: width .2s ease;
}

.da-sos-body {
    max-height: calc(min(680px, 100vh - 125px) - 108px);
    overflow-y: auto;
    overscroll-behavior: contain;
    padding: 18px;
}

.da-sos-step {
    animation: daSosFade .18s ease;
}

@keyframes daSosFade {
    from { opacity: 0; transform: translateY(5px); }
    to { opacity: 1; transform: translateY(0); }
}

.da-sos-step-label {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    margin-bottom: 7px;
    color: var(--da-sos-accent-dark);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: .04em;
    text-transform: uppercase;
}

.da-sos-question {
    margin: 0 0 6px;
    font-size: 21px;
    line-height: 1.22;
}

.da-sos-help {
    margin: 0 0 16px;
    color: var(--da-sos-muted);
    font-size: 13px;
}

.da-sos-options {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 9px;
}

.da-sos-option {
    display: flex;
    align-items: center;
    gap: 10px;
    min-height: 58px;
    padding: 11px 12px;
    border: 1px solid var(--da-sos-border);
    border-radius: 14px;
    background: var(--da-sos-surface);
    color: var(--da-sos-text);
    cursor: pointer;
    font: inherit;
    font-size: 13px;
    font-weight: 750;
    text-align: left;
    transition: border-color .16s ease, background .16s ease, transform .16s ease;
}

.da-sos-option:hover,
.da-sos-option:focus-visible {
    transform: translateY(-1px);
    border-color: rgba(122, 93, 58, .52);
    background: #fffaf2;
    outline: none;
}

.da-sos-option-icon {
    flex: 0 0 auto;
    display: grid;
    place-items: center;
    width: 31px;
    height: 31px;
    border-radius: 9px;
    background: var(--da-sos-soft);
    font-size: 17px;
}

.da-sos-result-card {
    padding: 16px;
    border: 1px solid var(--da-sos-border);
    border-radius: 17px;
    background: var(--da-sos-surface);
}

.da-sos-result-card h4 {
    margin: 0 0 7px;
    font-size: 18px;
}

.da-sos-result-card p {
    margin: 0;
    color: var(--da-sos-muted);
    font-size: 14px;
}

.da-sos-result-summary {
    display: flex;
    flex-wrap: wrap;
    gap: 7px;
    margin: 13px 0 0;
}

.da-sos-pill {
    display: inline-flex;
    align-items: center;
    padding: 6px 9px;
    border-radius: 999px;
    background: var(--da-sos-soft);
    color: var(--da-sos-accent-dark);
    font-size: 11px;
    font-weight: 750;
}

.da-sos-bonus {
    display: flex;
    gap: 10px;
    margin-top: 12px;
    padding: 12px 13px;
    border-radius: 14px;
    background: #edf8f2;
    color: #1d6b47;
    font-size: 13px;
    font-weight: 750;
}

.da-sos-actions {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 9px;
    margin-top: 14px;
}

.da-sos-action {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 7px;
    min-height: 47px;
    padding: 10px 12px;
    border: 0;
    border-radius: 13px;
    text-decoration: none !important;
    font: inherit;
    font-size: 13px;
    font-weight: 800;
    cursor: pointer;
}

.da-sos-action-call {
    background: var(--da-sos-accent);
    color: #fff !important;
}

.da-sos-action-whatsapp {
    background: var(--da-sos-good);
    color: #fff !important;
}

.da-sos-action:hover,
.da-sos-action:focus-visible {
    filter: brightness(.94);
    outline: 3px solid rgba(122, 93, 58, .18);
    outline-offset: 2px;
}

.da-sos-result-note {
    margin: 11px 2px 0;
    color: var(--da-sos-muted);
    font-size: 11px;
}

.da-sos-back {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    margin-top: 14px;
    padding: 0;
    border: 0;
    background: none;
    color: var(--da-sos-muted);
    font: inherit;
    font-size: 12px;
    font-weight: 700;
    cursor: pointer;
}

.da-sos-back:hover,
.da-sos-back:focus-visible {
    color: var(--da-sos-text);
    outline: none;
    text-decoration: underline;
}

@media (max-width: 640px) {
    .da-sos {
        right: 10px;
        bottom: 76px;
    }

    .da-sos-launcher {
        min-height: 48px;
        padding: 8px 12px 8px 8px;
    }

    .da-sos-launcher-text small {
        display: none;
    }

    .da-sos-panel,
    .da-sos-teaser {
        right: 0;
        width: calc(100vw - 20px);
    }

    .da-sos-panel {
        bottom: 60px;
        max-height: calc(100vh - 150px);
        border-radius: 20px;
    }

    .da-sos-body {
        max-height: calc(100vh - 258px);
        padding: 15px;
    }

    .da-sos-question {
        font-size: 19px;
    }

    .da-sos-options {
        grid-template-columns: 1fr;
    }

    .da-sos-option {
        min-height: 52px;
    }

    .da-sos-actions {
        grid-template-columns: 1fr;
    }
}

@media (prefers-reduced-motion: reduce) {
    .da-sos *,
    .da-sos *::before,
    .da-sos *::after {
        animation-duration: .01ms !important;
        transition-duration: .01ms !important;
    }
}